Privacy Policy

Last updated: October 2026

DeeRoofing respects your privacy and is committed to keeping your personal information safe and secure.

This Privacy Policy explains what personal information we collect, why we collect it and how we use it when you contact us or use our website.

Who we are

DeeRoofing is responsible for the personal information we collect and use.

Contact: Peter Reid
Business: DeeRoofing
Website: https://deeroofing.co.uk

If you have any questions about how your personal information is used, please contact Peter Reid using the contact details provided on our website.

What information we collect

When you contact DeeRoofing, request a quotation or arrange work with us, we may collect:

• Your name

• Your address

• Your email address

• Your telephone number

We only ask for information that we reasonably need in order to deal with your enquiry, provide a quotation, arrange and carry out work, and deal with invoicing and related business administration.

How we use your information

We use your personal information for the following purposes:

• To respond to enquiries and requests for information.

• To contact you regarding a quotation.

• To arrange dates and times for work.

• To communicate with you about work being carried out.

• To provide invoices and deal with payments.

• To keep appropriate business records.

• To deal with any queries or issues relating to work we have carried out.

We will not use your personal information for unrelated purposes without a lawful reason to do so.

Our lawful basis for using your information

We use your personal information because it is necessary to take steps at your request before entering into a contract, and where necessary to perform a contract with you.

We may also need to keep certain information because we have a legal obligation to maintain appropriate business and financial records.

Where appropriate, we may rely on our legitimate interests in managing and running DeeRoofing, provided that this does not unfairly override your rights and interests.

Who we share your information with

We respect your personal information and do not sell, rent or trade your personal details.

We will only share your information where it is reasonably necessary to provide our services, manage our business, comply with a legal obligation, or protect our legitimate interests.

For example, information may need to be shared with professional advisers, accountants, payment or invoicing services, or other service providers who assist us in running the business.

Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that your information is handled securely and appropriately.

How long we keep your information

We only keep personal information for as long as we reasonably need it for the purposes described in this Privacy Policy.

Information relating to quotations, customers, completed work and invoices may need to be retained for an appropriate period to meet our legal, accounting and business record-keeping obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Keeping your information secure

We take reasonable and appropriate steps to protect your personal information from being lost, misused, accessed without permission, altered or disclosed.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Cookies and our website

Our website may use cookies and similar technologies that are necessary for the website to function properly and, where applicable, to understand how visitors use our website.

Where cookies require your consent, we will ask for your consent before using them.

You can manage your cookie preferences through the cookie consent options provided on our website.

For more information about the cookies used on our website, please refer to our cookie settings/cookie notice.

Your rights

Under UK data protection law, you have rights concerning the personal information we hold about you.

Depending on the circumstances, these may include the right to:

• Ask what personal information we hold about you.

• Request a copy of your personal information.

• Ask us to correct inaccurate or incomplete information.

• Ask us to delete your personal information where there is no good reason for us to continue holding it.

• Ask us to restrict how we use your information in certain circumstances.

• Object to certain uses of your personal information.

• Request that your information is transferred to another organisation where the law provides this right.

These rights are subject to certain legal conditions and exemptions, so they may not apply in every situation.

If you would like to exercise any of these rights, please contact Peter Reid using the contact details provided on our website.

Complaints

If you have any concerns about the way DeeRoofing has handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK’s independent data protection regulator.

You can find information about making a complaint on the ICO’s website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or data protection requirements.

The latest version will always be made available on this website, with the date of the latest update shown at the top of the policy.

DeeRoofing
Privacy Policy – October 2026